FAQ

faq
question
What distinguishes Lendo from its competitors?

Lendo is a short-term loan financing company, and it is one of the leading companies in this field in Jordan. Lendo is characterized by providing short-term cash loans with the lowest fees and as quickly as possible without waiting. Short-term loans start from 20 jod and up to 999 jod. The request can be submitted through the website or through the customer service department. To confirm the request, you must visit any of our branches, or you can go directly to one of the branches and get the short-term loan within 10 minutes.

Who can apply for a loan with Lendo?

You can get a loan from Lendo if you are a Jordanian citizen and your age is between 20 and 75 years. To apply for the loan, we need an ID card or passport so that we can verify the identity of the customer, as well as a subscription to Social Security. Submit the application online or by calling the customer service center, we will also ask to visit the branch to review the final data and confirm the application, bring your identity card or passport and mobile phone. You can also go to the branch directly without ordering online.

 

Can I apply for a loan if I do not have a regular income?

 

Yes, this is possible if there is an uninterrupted social security account. The loans we offer are designed for short-term cash shortages. So even if the client does not have a regular income, we can provide the loan if the rest of the conditions are met, but we hope that the client will also repay the loan or extend the loan in time. The better the customer's payment behavior, the better offers we can offer in the future.

 

Do I need any collateral for the loan?

 

No, we just need an unbroken Social Security account, repaying the loan in time will allow us to offer you better offers in the future.

 
How can I submit an application?

You can easily apply for a loan through our website www.lendo.jo Or by calling the Customer Service Center at: +962 222 0002 or by visiting us at one of our branches. Find your nearest branch here.

How much money can I borrow?

The first time you can request up to 200 JOD, but the loan of each customer will be determined individually. The better the customer's payment behavior, the better the terms and loan amount we will be able to provide in the future. For loyal customers, we offer loans of up to 999 JOD.

What is the term of the short term loan?

We offer you a loan for 7 days, 14 days or 30 days. Keep in mind that in each case you can easily extend the loan repayment period for a period Up to 30 additional days by paying the loan extension fee in a timely manner.

Can I get a loan via bank transfer?

Our policy requires that each customer visit one of our branches to personally sign the line of credit agreement and receive cash. All customers can pay the loan amount or postpone it through electronic payment services.

How can I get the loan quickly?

After you submit your loan application, we will respond to your request as soon as possible. You will be able to get the loan Once you visit any of our branches or by submitting an application directly from the branch.

Can I apply for the loan on the weekend?

Definitely - we are always ready to serve you every day of the week except Friday. From 8:00 am to 8:00 pm in all branches. And from 8:00 am to 7:00 pm at the Customer Service Center. Apply any day of the week except Friday and get a loan on the same day! Also, if you are to complete the loan application on our website you will get an immediate response at any time of the day. You can count on this.

If I already have a loan from Lendo, can I apply for another loan?

Sure - you can get an additional loan amount to the current amount

What do I need to do after my loan application is pre-approved?

We just need to do a final review and you can move on. After pre-approval on Lendo website, all customers will need to visit any of our branches for final review and get the loan in cash. Don't forget to take your identification documents.

Why was my application rejected?

We're sorry, but there are cases where the loan application is rejected due to negative credit history or any other criteria. We have rights not to disclose the reasons for refusal. You can always apply for an additional loan after 60 days and we hope that we can provide you with the loan. If you feel there is a misunderstanding with the denial of loans - let us know and we will conduct an additional review.

 

What is the cost of loans?

nterest and service fees depend on the amount and repayment period you choose. For example, if the loan amount is 100 JOD and the repayment period is 30 days, the fees are as follows:
Cash withdrawal fee: 7 JOD.
Immediate issuance fee: 7 JOD.
Service fee:7 JOD.
Thus, the total cost of the loan, including interest and fees, would be approximately 121.63 JOD. You can also calculate the cost through our website or inquire at branches or from customer service specialists about all related options and costs.

How do I pay off my loan to Lendo?

We trust you and hope that you will repay the loan in time. The better your payment behaviour, the better terms we will be able to offer you in the future. Paying off the loan is very easy: Pay in cash at any of our branches or through electronic payment services. You can find your nearest branch here.

How can I extend the maturity date of my loan?

All you have to do is visit our branch and pay in cash at any of our branches or through electronic payment services. Find your nearest branches here.

 

What will happen if I do not repay my loan in time?

If you have any problem repaying the loan, please let us know immediately and we will look for the best solution for you. In the event of a delay in repaying the loan, we will ask you to charge a late fee of 1% for each day of delay. Remember that we always offer the possibility to extend the loan repayment due date. In the event of non-payment, we will have to take appropriate legal action.

How can I find out how much I need to pay?

The payment amount, as well as the extension fee, will be sent in a letter, after each loan is accepted. You can also see these details in the customer account on the website or you can contact customer support and we will provide the details.

Will I have any additional benefit if I pay before the due date?

Yes - we appreciate the timely repayment of the loan and in the future we will be able to offer you better loan terms.

 

What do I need to do if any of my personal details have changed?

Please contact us about any changes to your contact information as it is important that we can reach you. You can send This information is sent to us via the following e-mail - [email protected] or through the Customer Service Center at: +962 6 222 0002

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do not worry! If you have any problems logging into your profile, please contact us at [email protected] Or through the customer service center +96262220002

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